Get more value from your website with ChatMx integrations
Built for teams that want better engagement, higher conversions, and less manual work.
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Frequently Asked Questions
Answers to common questions about ChatMx pricing, plans, setup, and support.
Which ChatMx plan is right for me?
If you’re a solo operator or small business, Basic is a great start. Premium is best for growing teams with higher message volume and integrations. Enterprise is built for multi-location brands that need advanced management and scale.
What counts as a “message” in ChatMx?
A message is any interaction sent in the chat—either from a visitor or from the AI. Plans include a monthly message limit based on usage.
Can I upgrade or downgrade my plan anytime?
Yes. You can change your plan anytime based on your traffic, team size, and monthly usage.
Does ChatMx include emotion detection and human takeover?
Yes. ChatMx detects frustration in real time and can escalate the conversation so a human can step in and help without losing context.
What conversions does ChatMx track?
ChatMx tracks conversions when a visitor takes key actions like submitting a lead form, clicking to call, booking an appointment, or signing up through a routed link.
How fast can I get started with ChatMx?
Most businesses can launch ChatMx quickly by connecting their website content and adding it to their site. Once live, it instantly starts answering questions and routing visitors to the right next step.
Turn website conversations into real conversions with ChatMx.
Join forward-thinking teams using ChatMx to answer instantly, guide visitors to the right action, and seamlessly hand off to humans when it matters, all from one AI-powered experience.
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